Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our website or macOS app (together, the “Service”). By using Sonic Flow, you’re agreeing to these terms.

What We Collect And Why

We collect only what is necessary to operate and improve Sonic Flow. This includes:

• • Account details such as your email and name to sign you in and help with support.
• • Basic high-level usage data to help us understand usage patterns and improve reliability.
• • Device information and telemetry such as device type, app version, and error details to debug issues and prevent abuse.

When We Share Data

We maintain the privacy of your data. We share information only with service providers who assist in the operation of the Service, and only share what is absolutely necessary for each specific purpose. These include:

• • Edge Compute and Delivery
• • AI Inference
• • Authentication
• • Crash Reporting and Analytics
• • Email and Support
• • Payments

Data Retention

We retain data only as long as necessary for the purposes outlined in this policy. Our retention practices are as follows:

• • We do not store your audio data.
• • Telemetry is deleted every ~14 days.
• • Your account information is retained until you choose to delete your account.

Data Security

Your information is protected through multiple layers of security measures. We use TLS for data in transit and encryption at rest where applicable. We apply least-privilege access controls, maintain tokens outside of logs, regularly patch systems, and carefully review all vendors. Sonic Flow is designed with privacy-first defaults.

Your Rights and Choices

You have control over your information and how we use it. These rights include:

• • You can access, update, correct or request deletion of your personal information.
• • Any future marketing will include an option to opt-out.
• • Any future cloud-save or contributions to service improvements will be opt-in.

Children’s Privacy

Sonic Flow is not intended for children under 13. If we learn we collected a child’s data, we’ll delete it. Furthermore, if you believe we have collected a child’s data, please contact us immediately.

Policy Changes

We reserve the right to periodically update this policy as Sonic Flow evolves. The updated date will be reflected at the top of this page. We encourage you to regularly review this policy to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, email us at [email protected].