privacy policy.
last updated 29 may 2025
This Policy explains how Sonic Flow ("we", "our") collects, uses and shares your information when you visit sonicflow.app, install our desktop application or otherwise interact with the Service.
1. information we collect
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email | Create your account, communicate with you |
| Payment Data | Card / UPI details handled by Paddle; we only store billing tokens | Process subscriptions, detect fraud |
| Audio & Transcripts | Microphone input, transcripts | Operate the dictation feature |
| Usage Analytics | Feature usage, crash logs | Improve performance and stability |
| Device Data | OS, app version, IP address | Debugging, security |
2. how we collect it
- Directly from you when you sign up or interact with the app.
- Automatically via the app (crash logs, usage events).
- Via third parties (e.g., payment processor).
3. why we process your data
| Legal basis (GDPR) | Example |
|---|---|
| Contract | We need your audio to return a transcript you requested. |
| Legitimate interests | Debugging crashes, preventing abuse. |
| Consent | If you opt-in to marketing emails. |
| Legal obligation | Tax and accounting records. |
4. where your data goes
- Supabase – authentication, database & storage (EU-Central).
- Groq & Google Gemini – optional cloud transcription (US). Audio and transcripts are sent only if you enable those engines.
- Paddle – billing (UK/EU/US).
We never sell your data.
5. retention
- Account data – while your account is active plus 12 months.
- Audio files – deleted automatically after transcription unless you elect to store them.
- Transcripts – kept in your account until you delete them.
6. your rights
Depending on where you live, you can: access, correct, delete, download or object to processing of your data. Email [email protected] to action these rights.
7. security
We use encryption in transit and at rest, role-based access control, and regular security reviews. No system is 100% secure—use the Service at your own risk.
8. children
Sonic Flow is not directed to children under 16. If we learn we hold data from a minor we will delete it.
9. changes
We'll post any privacy updates here and, if major, notify you by email.
10. contact
Questions? [email protected]