terms of service.

last updated 29 may 2025

Welcome to Sonic Flow! These Terms govern your use of the Sonic Flow website, desktop applications, and any related services (collectively, the "Service"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. who we are

Sonic Flow is operated by Sonic Flow, Hyderabad, Telangana, India ("we", "our", "us"). Contact — [email protected].

2. eligibility

You must be at least 16 years old (or the age of digital consent in your country if higher). By using the Service you represent that you meet this requirement.

3. your account

You must provide accurate information (name, email). You're responsible for activity that happens under your login. Keep your password secure.

4. subscriptions & billing

  • Free trial: 7 days, no card required.
  • Paid plan: Billed via Paddle after the trial.
  • Refunds: 30-day money-back guarantee, no questions asked. Email us to claim.

Prices may change; we'll give at least 30 days' notice.

5. acceptable use

Do not:

  • use Sonic Flow to violate law, record someone without consent, or transmit harmful content;
  • reverse-engineer or resell the Service;
  • overload or disrupt our infrastructure.

We may suspend or terminate accounts breaching these rules.

6. intellectual property

We own the Sonic Flow software, brand and site. You own the audio you feed into the app and the resulting transcripts. You grant us a licence to process that content to provide the Service.

7. third-party services

Sonic Flow pipes data to Groq, Google Gemini, Supabase, and Paddle to deliver features like cloud transcription, authentication and billing. Their terms apply to you when their services are triggered.

8. disclaimer

Sonic Flow is provided "as is". We do not promise it will be error-free or fit for any particular purpose. To the maximum extent allowed by law we disclaim all warranties.

9. limitation of liability

To the fullest extent permitted, our total liability for any claim is limited to the fees you paid us in the 12 months before the event giving rise to the claim.

10. governing law & disputes

These Terms are governed by the laws of India. Courts in Hyderabad, Telangana have exclusive jurisdiction. We may choose to offer arbitration but are not obliged to.

11. changes

We can update these Terms. If we make material changes we'll email you or post a notice 14 days in advance. Continued use after that means you accept the new Terms.